Terms of service
TERMS OF SERVICE
InkViper Tattoo Cartridges
Last updated: 14 July 2026
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Provider and contracting party: Javier Andres Guarin Lopez, trading as InkViper Tattoo Cartridges |
These Terms of Service ("Terms") govern access to and use of www.inkviperofficial.com, the InkViper online store, and purchases made through it. The terms "InkViper", "we", "us" and "our" refer to Javier Andres Guarin Lopez, trading as InkViper Tattoo Cartridges.
Please read these Terms before placing an order. Mandatory rights available to consumers under German or other applicable law are not restricted by these Terms.
SECTION 1 - SCOPE AND DEFINITIONS
1.1 These Terms apply to all orders placed through our online store and to the use of the website. Any conflicting or additional terms submitted by a business customer apply only if we expressly agree to them in writing.
1.2 A "consumer" is a natural person who enters into a transaction mainly for purposes outside their trade, business or profession. A "business customer" is a natural or legal person, or a partnership with legal capacity, acting in the course of its commercial or independent professional activity.
1.3 The version of these Terms available when an order is placed applies to that order.
SECTION 2 - ELIGIBILITY, ACCOUNTS AND CUSTOMER INFORMATION
2.1 Orders may be placed by persons who are at least 18 years old and legally capable of entering into a contract, or by authorized representatives of a business or other legal entity.
2.2 You must provide complete and accurate contact, billing, payment and delivery information. You must promptly update information that changes before an order is fulfilled.
2.3 If you create an account, you are responsible for keeping your login details confidential and for activity carried out through your account. Please contact us promptly if you suspect unauthorized access.
2.4 We may suspend or close an account where reasonably necessary to prevent fraud, unlawful activity, security risks or material breaches of these Terms.
SECTION 3 - PRODUCTS AND PROFESSIONAL USE
3.1 We aim to describe and display our products accurately. Minor variations in color, appearance, packaging or presentation may occur due to production changes, lighting, screen settings or photographic representation, provided that the product remains contractually compliant.
3.2 Product availability, sizes, configurations and packaging may change. We may discontinue products or limit quantities where reasonably necessary.
3.3 Tattoo cartridges and related tattoo equipment are intended for competent and hygienic use. Customers are responsible for checking product compatibility, packaging integrity, expiry information and any manufacturer instructions before use.
3.4 Products labelled sterile, disposable or single-use must not be used if the sterile barrier is damaged and must not be reused. Customers must follow applicable hygiene, occupational safety and local regulatory requirements.
3.5 Product descriptions and general website content do not constitute medical advice or replace professional training.
SECTION 4 - ORDER PROCESS AND CONTRACT FORMATION
4.1 Product listings in the online store are an invitation to place an order and are not, by themselves, a binding offer.
4.2 By completing checkout and clicking the final purchase button, you submit a binding offer to purchase the items in your cart at the displayed total price.
4.3 A contract is concluded when we send an order confirmation accepting the order. The confirmation is sent electronically to the email address provided during checkout.
4.4 We may refuse or cancel an order for legitimate reasons, including product unavailability, an obvious pricing or description error, suspected fraud, failed payment authorization, legal restrictions or an incorrect delivery address. If payment has already been collected, the affected amount will be refunded without undue delay.
4.5 Please review your order carefully before submitting it. Changes or cancellations requested after contract formation can be accepted only where operationally possible or where you have a statutory right to cancel.
SECTION 5 - PRICES, VAT AND PAYMENT
5.1 Prices displayed to consumers include the applicable statutory value-added tax unless the store clearly states otherwise. Delivery charges and any other additional costs are shown separately before the order is submitted.
5.2 For deliveries outside the European Union, customs duties, import VAT, brokerage fees or other local charges may arise. Unless expressly stated otherwise, these charges are the responsibility of the recipient.
5.3 Available payment methods are shown at checkout. Payment is due when the order is placed unless a different due date is expressly stated.
5.4 You confirm that you are authorized to use the selected payment method. Payment processing may be carried out by Shopify, PayPal, Shopify Payments or another payment provider, whose additional terms and privacy information may apply.
5.5 Obvious pricing mistakes do not entitle either party to insist on performance at the incorrect price. We will contact you and offer the option to confirm the order at the correct price or cancel it for a full refund.
SECTION 6 - DELIVERY, SHIPPING AND LOCAL PICKUP
6.1 Delivery destinations, shipping methods, charges and estimated delivery times are displayed during checkout. Delivery estimates are not guaranteed deadlines unless we expressly confirm a fixed delivery date.
6.2 We may send an order in more than one parcel where reasonable and without charging additional shipping costs unless otherwise agreed.
6.3 For consumers, the risk of accidental loss or damage passes when the customer or a third party designated by the customer, other than the carrier, takes physical possession of the goods. This does not apply where the consumer independently commissions a carrier that we did not offer.
6.4 For business customers, the risk passes when the goods are handed to the carrier or other person responsible for transport, unless mandatory law provides otherwise.
6.5 Free local pickup is available only when offered and selected during checkout. Pickup orders may be collected from the location and during the times stated at checkout or otherwise communicated by us. Please bring the order confirmation in electronic or printed form.
6.6 If delivery is delayed by an event outside our reasonable control, we will inform you where reasonably possible. Mandatory statutory rights relating to delayed or failed delivery remain unaffected.
SECTION 7 - RETENTION OF TITLE
The goods remain our property until the purchase price and any directly related charges for the order have been paid in full.
SECTION 8 - CANCELLATION, RETURNS AND HYGIENE GOODS
8.1 Consumers may have a statutory right of withdrawal for distance contracts. Details, deadlines, instructions and the model withdrawal form are set out in our Refund and Cancellation Policy:
https://www.inkviperofficial.com/policies/refund-policy
8.2 The statutory right of withdrawal may be excluded for sealed goods that are unsuitable for return for reasons of health protection or hygiene once their seal has been removed. This may apply in particular to sealed sterile tattoo cartridges after opening. This exclusion does not affect rights relating to defective, damaged or incorrectly supplied goods.
8.3 Business customers do not have a statutory consumer right of withdrawal. Any return by a business customer requires our prior agreement unless the goods are defective or another mandatory right applies.
SECTION 9 - DEFECTS, DAMAGE AND STATUTORY WARRANTY RIGHTS
9.1 Statutory rights relating to defective or non-conforming goods apply. Nothing in these Terms limits mandatory consumer warranty rights.
9.2 Please inspect the shipment promptly after delivery. If an item is damaged, defective, incorrectly supplied or has compromised sterile packaging, do not use it and contact us promptly with the order number and, where helpful, photographs. A consumer does not lose statutory rights solely because a notification was not made immediately.
9.3 Where legally applicable, we may first provide subsequent performance by repair or replacement. Further statutory remedies remain available under the applicable conditions.
9.4 Any additional commercial guarantee applies only where it is expressly provided in writing and does not replace or restrict statutory rights.
SECTION 10 - LIABILITY
10.1 We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, for fraudulently concealed defects, under an expressly assumed guarantee, and under mandatory product liability law.
10.2 In cases of slight negligence, we are liable only for breach of an essential contractual obligation whose performance is necessary for the proper execution of the contract and on whose performance the customer may regularly rely. In such cases, liability is limited to the foreseeable damage typical for this type of contract.
10.3 Subject to Sections 10.1 and 10.2, liability for slight negligence is excluded to the extent permitted by law.
10.4 These limitations also apply to our legal representatives, employees, agents and service providers.
10.5 Mandatory statutory rights and remedies remain unaffected.
SECTION 11 - INTELLECTUAL PROPERTY
11.1 The website and its content, including the InkViper name, logos, product photography, graphics, videos, text, layouts and design elements, are protected by applicable intellectual property laws and belong to us or our licensors.
11.2 You may access and use the website for lawful personal or internal business purchasing purposes. You may not reproduce, distribute, sell, modify, scrape, republish or commercially exploit protected content without prior written permission, except where permitted by mandatory law.
11.3 Shopify and third-party names, trademarks and content remain the property of their respective owners.
SECTION 12 - REVIEWS, FEEDBACK AND CUSTOMER CONTENT
12.1 If you submit a review, photograph, comment, suggestion or other content, you confirm that it is accurate to the best of your knowledge, lawful, and that you have the rights and permissions required to submit it.
12.2 You grant us a non-exclusive, worldwide, royalty-free right to reproduce, display, adapt and use submitted content for operating, improving and promoting InkViper and our products, including on our website and social media. This license does not transfer ownership of your content.
12.3 We may moderate or remove content that is unlawful, misleading, abusive, discriminatory, infringing, unrelated, fraudulent or contains malware or unauthorized personal information.
12.4 The processing of personal information contained in reviews or customer content is governed by our Privacy Policy.
SECTION 13 - THIRD-PARTY SERVICES, LINKS AND SHOPIFY
13.1 Our store is hosted and supported by Shopify. Purchases are made directly from InkViper Tattoo Cartridges, not from Shopify.
13.2 The website may use or link to third-party services, including payment providers, shipping providers, analytics tools, social media platforms or external websites. Their own terms and privacy notices may apply.
13.3 We are not responsible for independent third-party websites or services that we do not control. This does not limit liability where applicable law makes us responsible.
SECTION 14 - PROHIBITED USES
You may not use the website or Services to break the law, infringe intellectual property or privacy rights, transmit malicious code, attempt unauthorized access, interfere with security measures, collect personal data without authorization, submit fraudulent orders, impersonate another person, send spam, or engage in conduct that materially disrupts the store or harms other users.
SECTION 15 - DATA PROTECTION
We process personal information in accordance with our Privacy Policy and applicable data protection law. The current Privacy Policy is available at:
https://www.inkviperofficial.com/policies/privacy-policy
SECTION 16 - EVENTS OUTSIDE OUR REASONABLE CONTROL
We are not responsible for delay or failure caused by events outside our reasonable control, such as major transport disruption, natural disasters, war, governmental measures, widespread infrastructure failure, epidemics, strikes not limited to our own workforce, or carrier disruption. We will take reasonable steps to reduce the effect of the event. Mandatory rights, including rights arising where performance becomes impossible or materially delayed, remain unaffected.
SECTION 17 - GOVERNING LAW AND JURISDICTION
17.1 German law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
17.2 If you are a consumer habitually resident outside Germany, this choice of law does not deprive you of mandatory consumer protections that would apply under the law of your country of habitual residence.
17.3 For disputes with merchants, legal entities under public law, special funds under public law, or customers without a general place of jurisdiction in Germany, the courts in Bremen, Germany, shall have jurisdiction to the extent legally permitted. Statutory rules on jurisdiction for consumers remain unaffected.
SECTION 18 - CHANGES, SEVERABILITY AND NO WAIVER
18.1 We may update these Terms for future use to reflect changes to the store, services or applicable law. Changes do not retroactively alter contracts already concluded unless required by law or expressly agreed.
18.2 If any provision of these Terms is invalid or unenforceable, the remaining provisions remain effective. The invalid provision is replaced by the applicable statutory rule.
18.3 A failure or delay in exercising a right does not constitute a waiver of that right.
SECTION 19 - CONTACT INFORMATION
Questions about these Terms, orders or products can be sent to:
InkViper Tattoo Cartridges
Owner: Javier Andres Guarin Lopez
Herdentorsteinweg 5
28195 Bremen
Germany
Email: inkvipercartridges@gmail.com
Phone: +49 1516 2745293
VAT ID: DE358392674
Website: https://www.inkviperofficial.com
END OF TERMS